Privacy Policy

1. Acceptance of Terms

These Terms of Service (“Terms”) are entered into by and between you and Complete Wellness & Aesthetics PC (“Complete Wellness,” “we,” “our,” or “us”). These Terms govern your access to and use of our website http://www.gocwrx.com/ (“Website”) and any services, content, features, or transactions made available through it (collectively, the “Services”).

By using the Website, you agree to these Terms and our Privacy Policy, which is incorporated by reference. If you do not agree to these Terms, you may not use the Website or place orders through our platform.

2. Marketplace Overview

Complete Wellness is a national marketplace that allows customers to purchase wellness, aesthetic, and medical-grade products directly from our network of trusted suppliers and fulfillment partners.

By placing an order through the Website or platform, you acknowledge and agree that:

• You are solely responsible for determining whether a product is appropriate, safe, and legally permissible for your use or resale.
• You agree to comply with all applicable federal, state, and local laws and regulations related to the purchase, use, storage, or distribution of any products ordered.

3. Account Registration

To access certain features of the Website or platform, you may be required to create an account. You agree to provide accurate and complete information and to keep your account credentials secure.

You are responsible for all activity that occurs under your account. Complete Wellness is not responsible for any unauthorized access or use.

4. Orders, Pricing, and Payment

All orders are subject to availability and acceptance by Complete Wellness or our fulfillment partners. Pricing is subject to change without notice.

We reserve the right to cancel or refuse any order at our sole discretion, including if we believe the order violates applicable laws or these Terms.

Payment is required at the time of purchase unless otherwise stated. We may use third-party providers to process payments securely.

5. Shipping and Fulfillment

Products are shipped directly to the shipping address you provide at checkout. Delivery times may vary based on supplier inventory, location, and carrier availability.

Complete Wellness is not liable for delays or delivery issues caused by third-party carriers, suppliers, or factors outside of our control. Risk of loss and title for products passes to you upon shipment.

6. Product Use and Compliance

Complete Wellness does not monitor or verify how products are used after purchase.
You are solely responsible for ensuring that:

• You are authorized to purchase and use any product based on your location and use case
• You follow all applicable legal, safety, and clinical guidelines when handling or reselling products
• You do not use any product in a manner inconsistent with its labeling, instructions, or legal restrictions

7. Returns and Refunds

Return eligibility varies by product and supplier. For return requests or product issues, please contact our support team. Certain items may be non-returnable due to safety, compliance, or pharmacy regulations.

Refunds, where applicable, will be issued to the original form of payment.

8. Intellectual Property

All content, trademarks, branding, and materials on the Website are owned by Complete Wellness or our partners and are protected by law. You may not copy, modify, reproduce, or distribute any content without prior written permission.

9. Disclaimers and Limitation of Liability

The Website and all products are provided “as is” and “as available.” We make no warranties regarding product suitability, availability, or fitness for any particular purpose.
To the fullest extent permitted by law, Complete Wellness disclaims all liability for damages arising out of your use of the Website or any product purchased through it.

Our total liability for any claim shall not exceed the amount you paid to us in the 12 months prior to the claim.

10. Changes to These Terms

We may update these Terms at any time. All changes are effective upon posting. Your continued use of the Website after changes are posted constitutes your acceptance of the revised Terms.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. All disputes must be resolved in the state or federal courts located in San Diego County, California.

12. Contact Us

If you have any questions about these Terms, please contact us at:

Complete Wellness & Aesthetics PC
7188 Avenida Encinas
Suite 28
Carlsbad, CA 92001
(202) 894-8700